Backhaul | Automated Customer Segmentation

Backhaul

Automate customer segmentation for email campaigns based on interest, not demographics, so every email feels relevant.

Backhaul · Segmentation for Email Spring retreat offer
+50% avg. open rate increase
Spa regulars 1,460
Getaway couples 1,340
Weekend bookers 1,680
Ready to send
+50% Avg. open rate increase
+40% Avg. click rate
5min Segment creation time

Why it matters

Most emails simply aren't relevant

One message for everyone

Proper segmentation takes hours, so most campaigns go out to the full list. The result: low open rates, high unsubscribes, and wasted effort.

Demographics don't help

Age or location doesn't tell you what someone actually wants to hear about — two similar profiles can have completely different interests.

No time to personalise

Marketing teams know personalisation works. They just don't have the hours to analyse data, build segments and craft different messages.

How it works

The right message for every audience

Backhaul finds who cares about what and exports a ready-to-send segment.

01

Choose what to promote

Select a single product, a bundle or a seasonal promotion. Backhaul works with whatever you're selling.

Weekend retreat
Spa day pass
Membership
02

Get audience segments

Taste Clusters automatically identify who in your database is most likely to be interested in what offer and why.

SpaCouplesWeekend
03

Export and send

Export the segment to your existing email platform and send a targeted, relevant email in minutes.

Spa regulars1,460
Open rate▲ +50%
Export to Mailchimpto Brevoto Starmateas CSV

See Backhaul in action

Send the right email to the right person, automatically.

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